Terms of Service
Effective: 13 May 2026
1. Scope of Service
Vigen is a UI/UX wrapper for third-party AI generation APIs, with added value features including Marketing Studio templates and automatic quota rotation logic across free accounts. We do not sell direct access to the underlying AI models, we sell the interface, Marketing Studio, and rotation mechanism.
1a. Models & Modes Available
The app offers seven modes, switchable from the sidebar. Some run on a pool we operate, others require you to connect your own provider account:
- DB (Seedance Instan): Seedance 2.0 video with no setup, up to 4K, aspect ratios 16:9 / 9:16 / 1:1, durations 5 / 10 / 15 seconds. Text-to-video, image-to-video, and reference-to-video, plus Marketing Studio.
- DL (Seedance Pro): Seedance 2.0 through your own connected account, native ~720p with optional upscale to 1080p, durations 5 / 10 seconds. Text-to-video and multi image-to-video. DL PRO is the same mode running on our shared pool, with durations 5 / 10 / 15 seconds and no credential needed.
- GH (Studio Lengkap): video (Wan 2.7 & HappyHorse, up to 1080p, up to 15 seconds, no watermark), AI image generation (up to 2048px), and Chat (LLM with vision). Text-to-video, image-to-video, reference-to-video, and video edit. Usable on our pool with daily limits, or without limits on your own account.
- LM (Premium HD): cinematic HD video up to 1080p with audio, up to 15 seconds, across ten models (Seedance 2.0, Seedance 2.0 Fast, Seedance 1.0 Pro, Happy Horse 1.1, Veo 3.1, Gemini Omni, Kling 3.0, Kling O3, Kling 2.6 Motion, Kling 3.0 Motion), plus three HD image models (Nano Banana Pro, Nano Banana 2, GPT Image 2). Text-to-video, image-to-video, multi-image reference, video reference, and audio reference.
- FG (Studio Gambar): image generation only, no video. Thirteen models (Nano Banana, Google Imagen 4 & 3, FLUX 1.1 Pro and Pro Ultra up to 2752x1536, Recraft V3, Luma Photon, Qwen Image, Stable Diffusion 3.5, MiniMax, NVIDIA Sana and others), text-to-image plus image editing on the models that support it. Requires your own connected account.
- FL (Flow): video (Veo 3, Veo 3 Fast, Omni) and image (Nano Banana). Text-to-video, image-to-video with first/last frame, and text-to-image. Requires your own connected account.
- CV (Converge): multi-model video on our pool (Kling, Seedance, Veo), no setup needed.
Which modes are available to you, and whether a mode runs on our pool or on your own credential, may change as upstream providers change their policies.
The app also includes shared tools available in every mode: Grid Tool, Gallery, Showcase (community), and Temp Email (a disposable inbox on our own domain to help you register provider accounts).
1080p is available natively on GH and on LM (with audio), and via upscale on DL. 4K is available on DB. Available models, resolutions, and limits are determined by the upstream providers and may change at any time, including a model being withdrawn entirely.
2. "Unlimited" Mechanism (Account Quota Rotation)
The "unlimited" experience is achieved through automatic quota rotation across free provider accounts. Each newly registered account is granted a free quota allowance for AI generation. Our system manages a pool of such accounts and automatically switches between them when one account approaches its quota limit. From the user's perspective, the experience feels unlimited during the active subscription period, but technically, this is quota rotation, not infrastructure-level unlimited.
Service Dependency: Our service depends on third-party AI providers' free-tier policies. If a provider changes its policy (e.g., closes free account registration, reduces quota allowance, or implements anti-rotation detection), our service will be affected.
Our Commitment: As long as any third-party AI provider remains accessible, we will keep this tool working. If one route closes, we will always look for a new way: a new provider, method, or integration (for example, we recently added Seedance 2.0 access as a new mode). We cannot, however, guarantee 100% uninterrupted operation for factors outside our control.
3. Third-Party Relationship
We are not affiliated with, endorsed by, sponsored by, or partnered with any third-party provider, including any underlying AI infrastructure provider. All trademarks belong to their respective owners. We provide a tool: we do not guarantee the availability, quota, pricing, or results of any third-party service, which may change at any time outside our control. Any use of third-party accounts is subject to that provider's own Terms of Service, and users who set up their own credentials (BYOC) are fully responsible for their account compliance.
4. Payment & No-Refund Policy
Payment via Midtrans (QRIS/GoPay/OVO/Dana/bank/card). Prices in Rupiah, excluding 11% VAT. After successful payment, the tier will activate automatically within a few minutes.
All payments are final and non-refundable under any circumstances. By completing checkout, you acknowledge you have reviewed the service description, sample outputs, and FAQ, and agree to proceed without any right to refund. If you are unsure, please do not purchase.
5. Service Availability
We target 99% uptime, but do not guarantee 100%. If an upstream provider has maintenance/outage or changes its free-tier policy (see Section 2), our service is also affected, beyond our control. Service disruptions of this nature do not entitle users to refunds (see Section 4).
5a. Subscription Expiry & Grace Period
For all tiers (Monthly, 6 Months, 1 Year), after the subscription period ends:
- During grace period (14 days): generation features (video, image, AI chat, Marketing Studio) are disabled, but you may still log in to view and download your previously generated assets.
- After grace period ends: the account is fully locked. Login redirects to the billing page; no other features are accessible until subscription is renewed or upgraded.
Past-generated assets remain stored according to the retention policy and are accessible again on renewal. The Lifetime tier is no longer sold; accounts that already hold it keep it and are not affected by expiry.
5b. Media Retention & Storage
To keep the service sustainable, generated media is retained with limits: max 100 videos + 100 images per account, and max 30 days per file. Beyond these limits the oldest files are automatically deleted from our storage (the generation record may remain, marked as expired). Please download anything you want to keep. We are not liable for media removed under this policy.
6. Prohibited Use
Generating illegal content, child pornography, non-consensual deepfakes, hate speech, or anything violating Indonesian law is forbidden. Violation = permanent ban without compensation.
6a. Content License & Public Sharing
Each generation has a "Private Mode" toggle (default OFF). While Private Mode is OFF, you grant us a non-exclusive, royalty-free license to display, reproduce, and use that generated output for our public Showcase, marketing, and promotional materials. Turn Private Mode ON before generating to opt that output out. You confirm you hold the necessary rights to the inputs you provide.
6b. Temp Email Tool
The Temp Email tool gives you a disposable inbox on our own domain to help you register third-party provider accounts. Use it lawfully only, no spam, fraud, harassment, ban-evasion, or any illegal activity. Messages are transient and may be accessed by operators for abuse prevention, so do not use it for sensitive or private correspondence. We may rate-limit or disable this tool at any time.
7. Limitation of Liability
Our liability is limited to the value of your most recent subscription. Not responsible for indirect damages.
8. Termination
We may suspend accounts that violate the ToS. You may cancel anytime, the tier remains active until expiry. No refund is given upon cancellation.
9. Governing Law
Subject to Indonesian law. Disputes resolved in Indonesian courts.
10. Contact
Syarat & Ketentuan
Berlaku efektif: 13 Mei 2026
1. Cakupan Layanan
Vigen adalah wrapper UI/UX untuk API AI pihak ketiga, dengan fitur tambahan seperti template Marketing Studio dan logika rotasi kuota otomatis antar akun gratis. Kami tidak menjual akses langsung ke model AI-nya, kami menjual antarmuka, Marketing Studio, dan mekanisme rotasi.
1a. Model & Mode yang Tersedia
Aplikasi punya tujuh mode, bisa diganti dari sidebar. Sebagian jalan di pool yang kami kelola, sebagian butuh kamu menghubungkan akun provider sendiri:
- DB (Seedance Instan): video Seedance 2.0 tanpa setup, sampai 4K, rasio 16:9 / 9:16 / 1:1, durasi 5 / 10 / 15 detik. Teks→Video, Gambar→Video, dan Referensi→Video, plus Marketing Studio.
- DL (Seedance Pro): Seedance 2.0 lewat akun yang kamu hubungkan sendiri, native ~720p dengan opsi upscale ke 1080p, durasi 5 / 10 detik. Teks→Video dan multi Gambar→Video. DL PRO adalah mode yang sama tapi jalan di pool bersama kami, durasi 5 / 10 / 15 detik dan tanpa perlu kredensial.
- GH (Studio Lengkap): video (Wan 2.7 & HappyHorse, sampai 1080p, durasi sampai 15 detik, tanpa watermark), generate gambar AI (sampai 2048px), dan Chat (LLM dengan vision). Teks→Video, Gambar→Video, Referensi→Video, dan edit video. Bisa dipakai di pool kami dengan batas harian, atau tanpa batas pakai akun sendiri.
- LM (Premium HD): video sinematik HD sampai 1080p dengan audio, durasi sampai 15 detik, dari sepuluh model (Seedance 2.0, Seedance 2.0 Fast, Seedance 1.0 Pro, Happy Horse 1.1, Veo 3.1, Gemini Omni, Kling 3.0, Kling O3, Kling 2.6 Motion, Kling 3.0 Motion), plus tiga model gambar HD (Nano Banana Pro, Nano Banana 2, GPT Image 2). Teks→Video, Gambar→Video, Multi-Gambar Referensi, Video Referensi, dan Audio Referensi.
- FG (Studio Gambar): khusus generate gambar, tidak ada video. Tiga belas model (Nano Banana, Google Imagen 4 & 3, FLUX 1.1 Pro dan Pro Ultra sampai 2752x1536, Recraft V3, Luma Photon, Qwen Image, Stable Diffusion 3.5, MiniMax, NVIDIA Sana, dan lainnya), teks→gambar plus edit gambar di model yang mendukung. Butuh akun yang kamu hubungkan sendiri.
- FL (Flow): video (Veo 3, Veo 3 Fast, Omni) dan gambar (Nano Banana). Teks→Video, Gambar→Video dengan frame awal/akhir, dan Teks→Gambar. Butuh akun yang kamu hubungkan sendiri.
- CV (Converge): video multi-model di pool kami (Kling, Seedance, Veo), tanpa setup.
Mode mana yang tersedia untukmu, dan apakah sebuah mode jalan di pool kami atau di kredensial sendiri, bisa berubah mengikuti kebijakan penyedia upstream.
Tersedia juga tools yang dipakai di semua mode: Grid Tool, Gallery, Showcase (komunitas), dan Email Temp (kotak masuk sekali-pakai di domain kami sendiri buat bantu daftar akun provider).
1080p tersedia native di GH dan LM (dengan audio), dan via upscale di DL. 4K tersedia di DB. Model, resolusi, dan batasan yang tersedia ditentukan oleh penyedia upstream dan bisa berubah sewaktu-waktu, termasuk sebuah model ditarik sepenuhnya.
2. Mekanisme "Unlimited" (Rotasi Kuota Akun)
Pengalaman "unlimited" dicapai lewat rotasi kuota otomatis antar akun gratis penyedia. Tiap akun baru yang didaftarkan mendapat jatah kuota gratis untuk generasi AI. Sistem kami mengelola kumpulan akun seperti itu dan otomatis berpindah saat satu akun mendekati batas kuotanya. Dari sisi pengguna, terasa unlimited selama masa langganan aktif, tapi secara teknis ini rotasi kuota, bukan unlimited di level infrastruktur.
Ketergantungan Layanan: Layanan kami bergantung pada kebijakan free-tier penyedia AI pihak ketiga. Jika penyedia mengubah kebijakannya (mis. menutup pendaftaran akun gratis, mengurangi jatah kuota, atau menerapkan deteksi anti-rotasi), layanan kami akan terpengaruh.
Komitmen Kami: Selama ada penyedia AI pihak ketiga yang masih bisa diakses, kami akan terus mengusahakan tool ini berfungsi. Jika satu jalur tertutup, kami akan selalu mencari cara baru: penyedia, metode, atau integrasi baru (contoh: kami baru menambahkan akses Seedance 2.0 sebagai mode baru). Namun kami tidak bisa menjamin operasi 100% tanpa henti untuk faktor di luar kendali kami.
3. Hubungan dengan Pihak Ketiga
Kami tidak berafiliasi, tidak didukung, tidak disponsori, dan tidak bermitra dengan penyedia pihak ketiga manapun, termasuk penyedia infrastruktur AI yang mendasarinya. Semua merek dagang milik pemiliknya masing-masing. Kami menyediakan sebuah tool: kami tidak menjamin ketersediaan, kuota, harga, atau hasil dari layanan pihak ketiga manapun, yang sewaktu-waktu bisa berubah di luar kendali kami. Penggunaan akun pihak ketiga tunduk pada Terms of Service penyedia tersebut, dan pengguna yang memakai credential sendiri (BYOC) bertanggung jawab penuh atas kepatuhan akunnya.
4. Pembayaran & Kebijakan Tanpa Refund
Pembayaran via Midtrans (QRIS/GoPay/OVO/Dana/bank/kartu). Harga dalam Rupiah, belum termasuk PPN 11%. Setelah pembayaran sukses, tier aktif otomatis dalam beberapa menit.
Semua pembayaran bersifat final dan tidak dapat dikembalikan dalam kondisi apa pun. Dengan menyelesaikan checkout, kamu menyatakan telah meninjau deskripsi layanan, contoh hasil, dan FAQ, serta setuju melanjutkan tanpa hak refund. Jika ragu, mohon jangan membeli.
5. Ketersediaan Layanan
Kami menargetkan uptime 99%, tapi tidak menjamin 100%. Jika penyedia upstream mengalami maintenance/gangguan atau mengubah kebijakan free-tier-nya (lihat Bagian 2), layanan kami ikut terpengaruh, di luar kendali kami. Gangguan semacam ini tidak memberi hak refund (lihat Bagian 4).
5a. Masa Berlaku Langganan & Tenggang
Untuk semua tier (Bulanan, 6 Bulan, 1 Tahun), setelah masa langganan berakhir:
- Selama masa tenggang (14 hari): fitur generasi (video, gambar, chat AI, Marketing Studio) dinonaktifkan, tapi kamu masih bisa login untuk melihat & mengunduh aset yang sudah pernah dibuat.
- Setelah masa tenggang habis: akun terkunci penuh. Login diarahkan ke halaman billing; tidak ada fitur lain yang bisa diakses sampai langganan diperpanjang atau di-upgrade.
Aset lama tetap tersimpan sesuai kebijakan retensi dan bisa diakses lagi saat langganan diperpanjang. Tier Lifetime sudah tidak dijual lagi; akun yang sudah punya tetap memilikinya dan tidak terpengaruh expiry.
5b. Retensi Media & Penyimpanan
Agar layanan tetap berkelanjutan, media hasil generate disimpan dengan batas: maksimal 100 video + 100 gambar per akun, dan maksimal 30 hari per file. Melebihi batas itu, file terlama otomatis dihapus dari penyimpanan kami (catatan generate bisa tetap ada, ditandai kedaluwarsa). Silakan unduh apa pun yang ingin kamu simpan. Kami tidak bertanggung jawab atas media yang terhapus karena kebijakan ini.
6. Penggunaan yang Dilarang
Membuat konten ilegal, pornografi anak, deepfake tanpa persetujuan, ujaran kebencian, atau apa pun yang melanggar hukum Indonesia dilarang. Pelanggaran = ban permanen tanpa kompensasi.
6a. Lisensi Konten & Berbagi Publik
Setiap generate punya tombol "Private Mode" (default MATI). Selama Private Mode mati, kamu memberi kami lisensi non-eksklusif & bebas royalti untuk menampilkan, menggandakan, dan memakai hasil generate itu untuk Showcase publik, marketing, dan materi promosi kami. Aktifkan Private Mode sebelum generate untuk meng-opt-out hasil tersebut. Kamu menyatakan punya hak atas materi input yang kamu berikan.
6b. Tool Email Temp
Tool Email Temp memberi kamu kotak masuk sekali-pakai di domain kami sendiri buat bantu daftar akun provider pihak ketiga. Pakai secara sah saja, dilarang spam, penipuan, pelecehan, menghindari ban, atau aktivitas ilegal apa pun. Pesan bersifat sementara dan bisa diakses operator untuk pencegahan penyalahgunaan, jadi jangan dipakai untuk korespondensi sensitif/pribadi. Kami bisa membatasi atau menonaktifkan tool ini kapan saja.
7. Batasan Tanggung Jawab
Tanggung jawab kami terbatas pada nilai langganan terakhir kamu. Tidak bertanggung jawab atas kerugian tidak langsung.
8. Penghentian
Kami dapat menangguhkan akun yang melanggar ToS. Kamu bisa membatalkan kapan saja, tier tetap aktif sampai expiry. Tidak ada refund saat pembatalan.
9. Hukum yang Berlaku
Tunduk pada hukum Indonesia. Sengketa diselesaikan di pengadilan Indonesia.